General Support
For app support, bug reports, recipe import issues, account questions, or launch updates, email support@chefai.app.
Privacy Requests
For data access, deletion, correction, export, or privacy questions, email privacy@chefai.app.
Legal Questions
For terms, creator rights, platform concerns, or policy questions, email legal@chefai.app.
Recipe Import Help
For issues with screenshots, social links, YouTube links, pasted text, or saved recipe parsing, include the source type, app version, and a short description of what happened.
App Store Review
For App Store review, the Privacy Policy is available at /privacy/, with additional terms, data usage, AI, nutrition, and platform disclaimers linked from the website footer.
Response Time
ChefAI aims to respond to support messages as soon as practical. Response times may vary during launch preparation, weekends, holidays, and high-volume periods.
Helpful Details to Include
- Your ChefAI account email, if relevant.
- Your iOS version and ChefAI app version.
- The type of issue: account, subscription, import, cookbook, grocery list, favorite, nutrition estimate, or public/private recipe setting.
- Any source type involved, such as Instagram, TikTok, Facebook, YouTube, Safari, screenshot, pasted text, or manual entry.
- Do not email passwords, payment card numbers, or sensitive medical information.